Majuda® CallTracker

Majuda CallTracker is not only a VoIP recording solution but a solution that can record calls whether they are on analog, digital or VoIP platforms. This solution is designed to be completely customizable, scalable and most importantly, reliable, in order to meet the current and future needs of any organization. Majuda CallTracker is at the heart of the Majuda Voice Suite and caters for full time, partial and random voice logging for liability, compliance and/or quality management requirements.


The Majuda CallTracker is everything you need. Enjoy VoIP recording for all digital, analog and VoIP platforms, an intuitive interface, an outstanding search functionality and air-tight security.

Features

  • Being a 100% web-based application for Windows and Mac environments
  • Complete functionality through a single web-based interface
  • Live Call Monitoring
  • 256 bit AES end-to-end encryption
  • Customizable and scalable
  • Multiple recording modes
  • A ‘Do Not Record’ functionality
  • Full Time and Selective Recording
  • Unlimited extensions
  • Securely record, store and playback all voice communications
  • Minimize exposure to disputes
  • Mitigate risk of reputation damage
  • Improve internal policy compliance
  • Protect against liability suits
  • Minimize legal risks and costs
  • Comply with increasing corporate and governmental regulation
  • Liability Recording
  • Quality Assurance
  • Contention Resolution
  • Process Evaluation
  • Data Mining
  • Personnel Training