Majuda® Cloud™ is an industry-first compliant, Enterprise Call Recording and Quality Management solution for hosted phone service providers.
Majuda® Cloud™ is a segmented solution that allows each client in the hosted environment to have their own unique database and recordings archive.
Majuda® Cloud™ is the preferred choice of hosted phone providers because: Each client has their own unique segregated database and recordings archive. Security and privacy is enhanced because each client has a password-protected login and will only have access to their recordings. Customer’s recordings and data are portable and can be moved to any location. Majuda’s web-based architecture and enhanced streaming capabilities ensure fast delivery of calls to users wherever they may be and our user-friendly graphical user interface requires minimal orientation and training in order to make use of the array of features available. Majuda® Cloud™ includes the ability to adhere to various compliance regulations including PCI DSS 2.0, HIPAA and others. Majuda® Cloud™ includes Majuda’s feature rich Quality Management Suite that is accessible through the same web interface allowing for efficient and effective Quality Reporting.
- Designed for “the Cloud”
- Industry first solution allowing each client to have their own unique Database and configuration which allows for enhanced security and call integrity.
- Built on Majuda’s industry leading web based platform
- Compatible with the vast majority of hosted solution providers