Customised Call Center Dashboard


We cerated a very flexible framework which allows us to build customised dashboards in a very quick and affordable way.

All our dashboards are browser based and can be viewed on a supervisors notebook/desktop or projected on a wall in the call center.

The below dashboard was created for a bank in Malaysia and displays:

  • 17 queues divided into 6 queue groups
  • Thresholds are configurable for SLA
  • Calls Waiting
  • Agents
  • Agents Busy
  • Call Center Max Wait time

Screenshots Samples:

Sample Dashboard

Feature-List:

  • Unlimited Dashboards
  • Completely Customisable
  • No limitations