Call Recording


Depending on your organizations requirements, we can either record all calls directly on the Asterisk server or we even deploy Majuda, our enterprises licensed based call logger optimized for Asterisk environments.


Native Asterisk Recording

If you are considering for a basic call recording solution to essentially record the calls, convert them into MP3 plus play and search them in a simple interface, then native Asterisk recording could be the right solution for you.

We deployed call centers with up to 200 concurrent call recordings with native Asterisk. We strongly recommend Majuda for your recording needs if your organization have more agents.

With our Asterisk call center monitoring tool Asternic, you can conveniently search, select and play individual recordings directly from any browser.


Majuda Recording

Our enterprise call recording solution is the right product to choose if you:

  • Need highest security and audit standards for your recordings
  • Want to capture not just the voice but the call center agent screen as well
  • Know Sarbanes Oxley, PCI, HIPPA are important for your business
  • Start to improve the quality of your call center by KPI and call survey management
  • Foresee a grow in the amount pf call center agents
  • Expand your call recording over multiple locations

  • More information regarding Majuda

Feature-List:

The following is a extract of ready available features in Asterisk and Majuda:

  • Being a 100% web-based application for Windows and Mac environments
  • Complete functionality through a single web-based interface
  • Live Call Monitoring
  • 256 bit AES end-to-end encryption
  • Customizable and scalable
  • Multiple recording modes
  • A ‘Do Not Record’ functionality
  • Full Time and Selective Recording
  • Unlimited extensions
  • Securely record, store and playback all voice communications
  • Minimize exposure to disputes
  • Mitigate risk of reputation damage
  • Improve internal policy compliance
  • Protect against liability suits
  • Minimize legal risks and costs
  • Comply with increasing corporate and governmental regulation
  • Liability Recording
  • Quality Assurance
  • Contention Resolution
  • Process Evaluation
  • Data Mining
  • Personnel Training